Quality Questionnaire

Graepels Customer Satisfaction Questionnaire

Survey Estimation Time Approx 3-4min

Please help Graepels to improve our service to you.

Graepels Customer Satisfaction Questionnaire

Please help us to improve our service to you.

    Your Name* (required)

    Your Email* (required)

    Your Company* (required)

    Your Location* (required)

    Who is your regular contact at Graepels?* (required)

    Question 1

    How satisfied/dissatisfied are you with Graepel Perforators in terms of the following:
    Please rate the outlined issues according to the following scale: Very Dissatisfied (1-5) Satisfied (6-9) Very Satisfied (10)

    Speed of Response to Enquiries* (required)

    Price* (required)

    Ability to React to Change* (required)

    On Time Deliveries* (required)

    After Sales Service* (required)

    Quality of Products* (required)

    Technical Support* (required)

    Your Working Relationship* (required)

    Continuity of Supply* (required)

    Conformity to Specification* (required)

    Reliability* (required)

    Accessibility to People you Need to Talk to* (required)

    Attitude to Customer* (required)

    Dealing with Complaints* (required)

    Question 2

    Which of the above areas would you like to see improved in order to meet your needs?* (required)


    Question 3

    Would you consider purchasing other products from Graepel Perforators Ltd?* (required)

    Would you recommend Graepel Perforators Ltd to a colleage?* (required)


    Question 5

    Do you have any further comments to make?* (required)


    Thank you for your time.


    * Required Field